1. Introduction
Hegemancoaching.com respects your privacy and processes personal data in accordance with applicable European Union data protection laws, including the General Data Protection Regulation (EU) 2016/679 and the EU ePrivacy Directive.
This Privacy Policy explains what personal data is collected, how it is used, and what rights you have in relation to your personal data.
2. Responsibility for Personal Data
The entity responsible for the processing of personal data through this website is the operator of hegemancoaching.com, as identified in the Terms and Conditions.
Personal data is processed in accordance with applicable data protection laws, including the General Data Protection Regulation.
You have the right to request access to your personal data, request correction or deletion of personal data, and object to or restrict certain forms of processing, as provided for under applicable law.
For questions, requests, or concerns relating to privacy or the handling of personal data, you may use the contact form available on this website.
Further information about site ownership and legal responsibility is set out in the Terms and Conditions.
3. Personal Data Collected
Depending on how you interact with the website, personal data may be collected.
This may include your name and email address, billing and payment confirmation data, information submitted through contact forms or application forms, information submitted through personal coaching or licensing applications, IP address and basic website usage data, and communication related to customer support or coaching inquiries.
Only personal data that is necessary for the purposes described in this policy is collected.
4. Purpose of Processing
Personal data is processed for the purpose of providing access to digital products such as online courses and e-books.
It is also used for processing payments and refunds, providing access to the learning environment, responding to inquiries submitted through the contact form, reviewing applications for personal coaching, reviewing applications for professional training and licensing, publishing Licensed Life Coach profile information where applicable, improving website functionality and service quality, and complying with legal and regulatory obligations.
Personal data is not used for automated decision-making or profiling.
5. Legal Basis for Processing
Personal data is processed on one or more of the following legal bases as defined under the GDPR.
Processing may be based on your consent, the performance of a contract or steps taken prior to entering into a contract, compliance with legal obligations, or legitimate interest in operating and improving the website and services.
Where personal data is published publicly, such as in the Licensed Life Coaches directory, processing is based on explicit consent provided by the Licensed Life Coach and, where applicable, contractual agreement.
6. Licensed Life Coaches and Public Profile Information
Licensed Life Coaches operating within the Hegeman Coaching framework may choose to have certain professional information displayed publicly on the website.
This information may include name, professional title, country or region, areas of focus, professional biography, and contact details or a contact link.
This information is published solely to support informed choice by clients and professional visibility for Licensed Life Coaches.
Licensed Life Coaches operate independently. Coaching engagements are entered into directly between the client and the coach. Hegeman Coaching does not assign clients or manage coaching engagements.
Licensed Life Coaches may request updates, corrections, or removal of their public profile information at any time.
7. Data Sharing and Third Parties
Payments are processed using secure third-party payment providers such as Stripe and Klarna.
Hegemancoaching.com does not store full payment card details.
The website may use essential third-party services for hosting, security, and basic technical operation. These service providers process personal data only to the extent necessary to provide their services and in accordance with applicable data protection laws.
Personal data is not sold or shared for marketing or advertising purposes.
8. Data Retention and Security
Personal data is stored securely and protected against unauthorized access, loss, or misuse.
Data is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law. When data is no longer required, it is deleted or anonymised.
9. Cookies and Similar Technologies
Hegemancoaching.com uses cookies and similar technologies in accordance with the GDPR and the EU ePrivacy Directive.
Essential cookies are used to ensure the website functions correctly and enable core features such as page navigation, secure access to restricted areas, form submission, and protection against misuse.
Functional cookies may be used to remember basic preferences and improve usability.
Limited analytics cookies may be used to understand general website usage and performance, such as aggregated page views or traffic patterns. These cookies are not used for advertising, retargeting, cross-site tracking, or behavioural profiling and do not create individual user profiles.
Where required by law, non-essential cookies are used only with your consent. You can manage or disable cookies through your browser settings at any time. Disabling certain cookies may affect website functionality.
10. Your Rights
Under the GDPR, you have the right to request access to your personal data, request correction of inaccurate or incomplete data, request deletion of your personal data, request restriction of processing, object to certain types of processing, and file a complaint with the relevant supervisory authority.
In the Netherlands, the supervisory authority is the Autoriteit Persoonsgegevens.
Requests related to personal data can be submitted via the contact form on the website.
11. Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in legal requirements or website operations.
The most current version of this Privacy Policy is always available on the website.